Customer Support Jobs

Customer Support refers to the services offered to customers before or after they buy products or services. Customer Support can refer to contacting the support centers of a business by phone, fax, email or live chat system. Then the customer support agents help the customer with a technical problem or general query by pointing him or her to the appropriate help pages or resources. You can find freelancers who are experienced in the area of customer support in this site. Simply post your customer support job today in order to get in touch with them!

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    57 jobs found, pricing in USD

    English speaking Full Time VA from Central or South America. - with spreadsheet experience - note taking - Gsuite - work in my CRM - call my appointments and leads using my CRM - Communication between us is critical - 9 CAD per hour - maximum 25 hrs per week (variable hours required) - 5 days per week - must be willing to be available when needed between 8AM - 6PM EST Monday to Friday - will pay weekly salary To be a best fit for this project you need: Ability to communicate verbally in clear English Dedication to being super organized Attention to details Willingness to sign an NDA Project starts on the 15th Jan.

    $287 (Avg Bid)
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    10 bids
    virtual assistant -- 2 6 days left
    VERIFIED

    we are looking for a virtual assistant (fluent English) 20-40 hours per week good in all admin work, research, and answering chats and calls, tele sales can handle different brands at once

    $4 / hr (Avg Bid)
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    Hi there, we're looking for a full-time remote Virtual Assistant/Secretary/Personal Assistant who currently resides in Taiwan, who can help with daily administrative tasks. Essentially, you would be helping with doing some research, making phone calls (when needed), organizing, and ultimately helping take action on tasks. Skills & Traits Required for this role: - Bilingual (Fluent in Both English and Mandarin) - Tech-Savvy (Can use the computer with ease and not afraid to try & learn new technology) - Research Skills (Can find information quickly on his/her own) - Action-Orientated (Take Action fast and asks questions while taking action) - Knows Taiwan very well In order to be considered, please state the secret phrase "TWVA". We're looking forward to your ...

    $1287 (Avg Bid)
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    Woof airlines is dedicated to the international transport of pets. Woof is looking for a candidate for the quotes team. People will be to calculate the logistical costs of accompanying the pets (plane tickets, hotels, rental of toches, etc.) The candidate must speak English and another language.

    $5 / hr (Avg Bid)
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    We are a web hosting provider and we're looking for live chat agents to cover numerous shifts. We only provide live chat for sales and basic FAQ's, you are not expected to have a technical knowledge, though at least some technical knowledge would go a long way in terms of being able to better communicate with the customers. Good communication skills, ability to type good English, ability to comprehend, and ability to quickly multi-task is a must. Are you a VA or a remote worker and already happen to be on the computer 8+ hrs a day? If so, this position is a perfect side-gig for you! The ideal candidate we're looking for, is someone who already works 8+ hrs a day on a computer but has free time to answer chats (good multi-tasking skills) as they come in. We don't rece...

    $131 (Avg Bid)
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    50 bids

    Law office seeking an entry-level debt collector to work with us as needed. We will assign files to this person to manage. We will provide information to download our Case Management System and VOIP phone to your computer. Let us know why you are the perfect person to work with us. Must have excellent communication skills and be a strong negotiator. Responsibilities: Be able to contact debtors using our VOIP phone system that installs on your computer using a headset; Be able to arrange payment of the debtor’s outstanding balances with our credit card processing system; Set up payment plans or determine settlements for debtors who are unable to pay in full Document all communications and actions through our Case Management System Send correspondence to debtors regarding...

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    I am urgently in need of personal assistant Please if you are interested kindly massage my Email leondawson16@ for more details Thank you.

    $3000 - $5000
    $3000 - $5000
    0 bids

    I'm currently in need of a work personal assistant. Preferably residing in the United States. Regards Lawrence

    $966 (Avg Bid)
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    I am urgently in need of personal assistant If you are interested kindly massage my Email leondawson16 @ for more details Thanks.

    $3000 (Avg Bid)
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    We are successful Slovenian company, active in 16 EU countries and we are looking for new operators for our polish online stores. About work: - work from home 5 days/week in two shifts 8:00-16:00h or 12:00-20:00h and also weekends - customer care and sales on different channels (telephone, chat, email) - required excellent knowledge of POLISH language (spoken and written) - required a good level of ENGLISH language - required good computer skills WE ASSURE GOOD AND REGULAR PAYMENTS We are looking for a long term collaboration, so if you are reliable and interested please let me know.

    $10 / hr (Avg Bid)
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    We require a Freelance Customer Support Specialist to provide online support for an online business based in the UK. Freelancers should be based in India, though this is a remote role To take on this role we are looking for freelancers, who can provide an ongoing commitment to support this customer for a fixed amount of hours per week (Ideally 20 - 40 hours per week or more) The role : · Back-office, online support to assist with new user onboarding · Required to review and process documentation of new users · Check for errors in the on-boarding process · Communicate via chat with new users where required, in order to complete the on-boarding process · Update internal systems as required Requirements for the role: · Excellent written and verb...

    $2 / hr (Avg Bid)
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    We require a Freelance Customer Support Specialist to provide online support for an online business based in the UK. Freelancers should be based in Vizag, though this is a remote role To take on this role we are looking for freelancers, who can provide an ongoing commitment to support this customer for a fixed amount of hours per week (Ideally 20 - 40 hours per week or more) The role : · Back-office, online support to assist with new user onboarding · Required to review and process documentation of new users · Check for errors in the on-boarding process · Communicate via chat with new users where required, in order to complete the on-boarding process · Update internal systems as required Requirements for the...

    $2 / hr (Avg Bid)
    Local
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    Escalation Manager - India 5 days left
    VERIFIED

    We (freelancer.com) have an exciting opportunity for an experienced Escalation Manager to join our team and be part of this amazing project during an amazing growth period. ********************************Should be located in any of these cities Bangalore/Chennai/ Hyderabad******************************** Job Description:- -Escalation management - track and close escalation. Be the single point of contact for our Customers and Act as an escalation point to drive resolution in a timely, proactive manner. -Manage customer escalations and coordinate resolution with key stakeholders (internal and external) by working cross-functionally to ensure client SLAs are met. -Identifying and analyzing the root cause of the escalation & delay, initiating the process of escalation based on the cri...

    $763 (Avg Bid)
    Local
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    Looking for a Online customer service team member who will be all rounder in managing all aspect of our online store from customer service emails to chasing supplier to order management You will be provided with a PERMANENT CONTRACT with this Australian Company who is growing every year. You will be responsible for (and not limited to): -Customer service query both order and product query with 24hrs SLAs -Stock availability check -Listing research and uploading -Photo editing – Basic -Order fulfillment – tracking load upload -Order activities -Ordering ( last stage ) -Full Store Management -Liaising with supplier -1 week to ongoing training will be provided (depending on workload and experience) Your skills will include (and not limited to):  Ability to learn and navigate...

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    We are seeking to hire an organized and professional virtual assistant to handle all communications with the company from a remote position. The virtual assistant's responsibilities will also include managing corporate schedules, making travel plans and issuing invoices. To be successful as a virtual assistant you must have a suitable internet connection and excellent verbal and written communication skills.

    $24 / hr (Avg Bid)
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    I am in need of personal assistant urgently If you are interested kindly massage my Email leondawson16 @ for more information Thanks.

    $4500 (Avg Bid)
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    2 bids

    I'm looking for a community moderator that is fluent in English and has NFTs knowledge for my discord server. Please do not copy-paste your bids. Just bid with the following. 1) Have you ever done discord moderation? 2) what time are you available the most? convert your time in GMT 3) how many hours can you engage with the community? 4) Do you have any marketing skills for the organic NFT Discord Growth?

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    Cold caller 5 days left
    VERIFIED

    We need a professional cold caller

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    JOBSEEKER - Virtual Assistant 5 days left
    VERIFIED

    I am looking for a Virtual Assistant/Data Entry job. I have a successful experience as a Virtual Assistant + Data Entry Manager in a global multi-million SMS marketing company as an Executive Assistant. Are you looking for a proactive and fast worker? Look no further!

    $15 / hr (Avg Bid)
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    Virtual assistant 5 days left
    VERIFIED

    I need somebody to be my virtual assistant for making cold calls, answering calls, making appointments for cleaning and personal driver services businesses

    $448 (Avg Bid)
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    looking for someone that can close high ticket sales. need to have a good US accent. you can earn $500 /sale this is a part time job. so you only require to call when someone books a call.

    $17 / hr (Avg Bid)
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    I'm in need of a work from home personal assistant to ease my work load.

    $449 (Avg Bid)
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    Virtual Assistant Required 4 days left
    VERIFIED

    Should have good English knowledge. Ready to learn and execute the tasks well. More details will be shared in chat.

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    163 bids
    Virtual Assistant Needed 4 days left
    VERIFIED

    Need a VA for our new youtube channel about freelancing. Link : Please start your bid with the keyword "YT" Thanks!

    $29 / hr (Avg Bid)
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    Offering $25 per hour, and must answer all customer inquiries during the hours that you work at. The volume of incoming emails every hour is approximately 15 to 20 emails. I will provide you the sheet of all the answers you will need for the problems customers may face.

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    Making phone calls to vets and policyholders to request medical records and/or invoices necessary to complete claims processing Document scanning and distribution within the policy administration solution, moving the claim to the next processing queue Assist claim adjusters with pending correspondence and with updating information in administrative systems Respond to internal/external inquires

    $17 / hr (Avg Bid)
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    Want to sales executive 4 days left
    VERIFIED

    We want to sell our products. Preference countries for India, Bangladesh, Thailand, Ghana, Saudi, Dhubai. This is long term business. Attractive opportunity to all. Easy to meet target. Interested sales person chat us.

    $20 - $168
    $20 - $168
    0 bids

    Are you an experienced accounting professional who would love a part-time, virtual position that would allow you to achieve the optimal work/life balance that you have always dreamed of? Would you enjoy using your bookkeeping expertise to remotely help small businesses thrive, all from the comfort of your own home office? Tired of commuting through nightmarish weather compounded with 50+ hour work weeks? If you’re interested in working between 30-40 hours a week during traditional daytime business hours for an award-winning organization leveraging cutting edge technology to pioneer the work-from-home revolution, then we may have the perfect opportunity for you!

    $69 / hr (Avg Bid)
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    I'm in need of a personal assistant to ease my work load

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    62 bids
    Required to sales Executive 4 days left
    VERIFIED

    We want to sell our products. Preference countries for India, Bangladesh, Thailand, Ghana, Saudi, Dhubai. This is long term business. Attractive opportunity to all. Easy to meet target. Interested sales person chat us.

    $88 (Avg Bid)
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    Responsibilities and Duties: The job requires standing for extended periods of time. Customer service is an essential part of the job. Greeting customers while being friendly and guiding them through transactions is extremely important. Some tasks include responding to emails, scanning documents, sorting mail, taking passport photos, packaging items, Notarizing documents. Must be computer literate and willing to learn. New employees receive on-the-job training in all aspects of the job directly from the owner. Qualifications and Skills: Any previous customer service experience is strongly encouraged. Applicants must have good typing skills. Answering emails, typing word documents, and guiding customers through transactions are every day tasks. Applicants with Notary Public licenses may ...

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    Project Manager -- USA 4 days left
    VERIFIED

    I need help managing projects for my graphic design company. I would like someone I could work with for long term. I am also looking for someone who is not busy and can dedicate time to help the company grow. Please put "lemone" before your bid, auto bids will be ignore. USA preferred. Thank you for reading!

    $414 (Avg Bid)
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    Virtual Assistant -- 3 4 days left
    VERIFIED

    Virtual Assistant for webcam chat with prospective IT clients and executives and explain/demo our services offered in friendly informal manner.

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    I need virtual assistant urgently

    $18 / hr (Avg Bid)
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    I am looking for a personal secretary to take care of the following 1. Taking care of all my task 2. Arranging calls and dealing with the clients 3. Can support virtually audio and video 4. Very good communication and convincing skills

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    Eshop customer service 3 days left
    VERIFIED

    The Customer Service team is the liaison between our customers and our product. They are responsible for answering questions, making sure customer needs are met, and providing feedback to Product about customer needs. Responsibilities: Respond to inquiries with accurate information in a timely manner Escalate queries that cannot be handled by Customer Service staff to the appropriate Product team Provide feedback to Product teams about customer needs and pain points Assist in troubleshooting issues with customers over the phone, via email, or chat Monitor social media channels for any negative sentiment related to the product Maintain an open line of communication between Customer Service and Product teams Monitor trends in customer service requests and identify areas of improvemen...

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    Featured
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    Customer Support 3 days left

    Hi there! We are looking for Technical Customer Support Specialists. It’s a great job in beauteous Greece. We are recruiting Spanish Speakers who have excellent written and verbal communication skills, including professional correspondence. Responsibilities: *Assist customers with the settings of their account as well as downloading and installing apps and content. *Refund request: process refund request on behalf of the customers. *Payment account issues: assisting customers with setting up their payment account as well as troubleshooting related issues. *Unauthorized charges: guiding customers to report issues related with unauthorized charges and processing related request.

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    Enter orders into the system Load all requests for virtual proofs into the CRM Enter quote opportunities into the CRM for the quoting department Follow up with customers for any missing information on an order Follow up with other staff to ensure work order information is accurate prior to inputting into the system Solve problem during production, and communicating good news and bad with the customer Communicate with customers, overseas vendors, and all departments at Aztex to ensure orders are produced accurately and on time Respond and communicate customer complaint resolution issues Resolve product or service problems by clarifying the customer's complaint:

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    Qualify, educate, and enroll individuals into plans that meet the consumer’s needs Adhere to compliance and training requirements to offer appropriate products Aide in fostering a cohesive, team-oriented environment while understanding and enforcing our cultural Assist the management team in exceeding established goals for the branch by driving sales revenue and increasing customer retainment Handle all customer relations issues in accordance with company policy and promote a positive shopping experience Stay current on our client’s products, services, and sales by participating in meetings, conferences, calls, and networking events Develop comprehensive knowledge of each department’s (e.g., Marketing, Sales) daily processes and goals Gaining knowledge of our company poli...

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    We are establishing a remote call center, and we are looking to hire someone who will work on supervisor position. You will have following responsibilities: 1. Providing assistance in hiring team of sales representatives. 2. Helping newly hired representatives to get started. 3. Writing sales pitches. 4. Closing sales. 4. Developing strategies to achieve sales targets. 5. Working closely with team, motivating and coaching them. 6. Providing daily report to the management. 7. Creating a performance-oriented culture. 8. Escalating any appropriate problems to senior management. We have following requirements: 1. Fluent in English, should sound like a Native English Speaker. 2. Formal Managerial Experience in Call Centre Industry – 1 Year. 3. Should have advanced knowledge of usin...

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    I am looking for someone fluent in English interested in becoming a full time cold caller for our real estate company. This call will mainly be for prospecting and will follow our call system flow. Training would be provided, but the main goal of this call is to set up a real call with me when that person has time. Think of it as a prospecting call. 1. Hi good afternoon John? 2. Hey John, this is [Your Name]. I was actually reaching out to you about your property on 123 Main St. here in San Antonio. 3. I just wanted to see if you’d be open to a cash offer? 4. I just need to ask you a few basic questions about the condition of the property that shouldn’t take longer than 5 minutes. Can you tell me a little bit about the property? Just some basics, any updates or improvements...

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    Technical Support Specialist 3 days left
    VERIFIED

    Pretend you've got the job and respond to each of the following customer questions: 1. Help, please! Any time a customer writes in and uses the word “urgent” or “emergency” we want to respond really quickly to their email, but this means that our team has to quickly scan every email that comes in to see if the email mentions those words. Is there any way we can automatically flag those words? 2. A new folder called “Needs Attention” just showed up in my mailbox, and shows that the email I tried to send a customer is “Bounced.” When I click into the “View details” page I see “5.7.5 Permanent error evaluating DMARC policy” — I have no idea what this means! Can you help? 3. Hey team, I’ve set up my do...

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    Job Description: Respond via email over the phone to employees calling in to answer questions – how long to quarantine, what to do, etc. Receive and respond to about 125 emails per day Must-haves: Must have customer service experience. Proficient Typing. Ability to follow the process. Professional communication. Bachelor's Degree is required. Must be able to work on a rotating basis, if required.

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    virtual assistant long term 3 days left
    VERIFIED

    Hi, i am hiring virtual assistant for different websites. This is long term job for desired candidate only thank you

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    make customer service calls 3 days left
    VERIFIED

    i need someone to make customer service calls for me

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    We are looking for someone to assist our team in managing all Australian inbound conveyancing enquiries during 9am to 5pm AEST weekdays, and either give quotations or transfer calls to the relevant file handler. Or take messages. There will be some weekend work such as responding to enquiries by email/telephone. Tasks will also include: 1. Researching - conveyancing and family law; 2. Social media posting - conveyancing and family law; 3. Drafting images for various posts; 4. Drafting content; and 5. Dictation typing and other general office actions. The team member must have conveyancing experience. Whilst not taking calls there will be a number of other responsibilities for the team member such as social media management, researching and blog writing, as well as ad hoc Virtual Assista...

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    Selling and renting premium domain names project is looking for cold call experts to call leads and rent our premium domain names and offer upsells. I will provide you with leads and your job will be just to call them and make a successful deal! You don't need to text or email them, only phone calls. You will be calling the United States leads only so perfect English is a must! If your call goes to voicemail or the lead is not responding you move to the next lead. You will work 1h a day Monday - Friday ( United States timezone time) Starting hourly rate is $3. If you prove yourself we can move on to increasing your work hours and increasing your hourly rate. Please provide an audio recording of yourself in your proposal. Looking forward to your proposals. Kind regards

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    looking for local indonesian to do calling for B2B project. require to be proficient in English and Bahasa

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    A reliable assistant to handle my day to day stuff. Scheduling, dealing with vendors and customers. Someone that can work independently. Must be fluent in English, written and spoken.

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